Your chart is yours.

Who we are

Shymea is operated by Shymea Private Limited, a company registered in India ("Shymea," "we," "our"). We are the data controller for the personal data described here. For any privacy question, or to exercise the rights below, email support@shymea.com.

What we collect

• Account & sign-in. When you create an account with Sign in with Apple or Google, we receive your name and email address from that provider to set up and secure your account. If you use Apple's "Hide My Email," we only ever see Apple's private relay address, not your real one. We also store a device identifier and device name so we can keep your account secure across your devices.
• Your profile & birth details. To read your chart, Shymea stores your first name, last name, email address, and your date of birth, time of birth, and place of birth (along with the coordinates and time zone we derive from your birthplace). Birth date, time, and place are sensitive personal data: we process them securely and use them only to compute your chart and personalize what Shymea shows you. We do not send your raw birth details to the in-app astrologer — only the computed chart placements are used there.
• What you ask Shymea. Questions you ask the in-app astrologer are sent to our inference provider (Microsoft Azure) so we can generate a response. We do not sell this content, train public models on it, or share it with advertisers.
• Purchases. If you buy a subscription or a report, the app store (Apple App Store or Google Play) or, on the web, our payment provider processes the payment. We receive only a record of the order — never your full card number.
• Diagnostics. We collect basic, aggregated app diagnostics and crash reports (via Sentry) to find and fix problems. This is never used to build an advertising profile.
• Waitlist email (website). If you join the waitlist on shymea.com before you have an account, we store only your email address so we can tell you when access opens.
• Basic analytics (website). We measure aggregate, anonymised traffic on shymea.com (page views, country, device type) to know what's working. No cross-site tracking, no ad pixels.

How long we keep it

We practise data minimization: we collect only what we need to run the product, and we keep it only as long as we need it. Your account, profile, and birth data are kept while your account is active and deleted when you ask us to delete your account. Chat content is retained only as long as needed to provide and secure the service. Waitlist emails are kept until you ask us to remove you. Diagnostics and website analytics are aggregated and short-lived, and not used to profile you.

Who we share it with

We never sell your data. We share the minimum necessary with a small set of trusted service providers who process data on our behalf:

• Apple & Google — handle Sign in with Apple and Google sign-in, and process subscription and in-app purchases, under their own privacy policies.
• Microsoft (Azure) — provides the cloud hosting, databases, and AI inference that run Shymea and generate your readings; your data is stored in Microsoft's data centres.
• Our payment partner — checkout and payments for reports purchased on shymea.com are handled by a dedicated payment provider acting as Merchant of Record, under its own privacy policy. We never see or store your card details.
• Sentry — receives crash and error diagnostics so we can find and fix problems.

These providers are bound by contract to use your data only to provide their service to us, and not for their own purposes.

What we never do

• Sell or rent your data to anyone.
• Hand your birth data or chat history to advertisers.
• Post or share anything publicly on your behalf.
• Store more than we need to run the product.

Your rights

Wherever you live, you can ask us to access, correct, or delete the personal data tied to you, and to stop processing it. If you're in the EU/UK (GDPR) or India (Digital Personal Data Protection Act), these rights — including access, correction, deletion, and withdrawing consent — apply to you by law; we honour the same rights for everyone. Email support@shymea.com with "Privacy request" in the subject and we'll handle it within 30 days. You also have the right to complain to your local data-protection authority.

Cookies

shymea.com uses a single consent banner (Accept / Decline) for cookies and analytics. If you decline, nothing non-essential is set. We don't use third-party ad trackers.

Changes to this policy

If we change anything material here, we'll update the date at the top of the page and — if you're on the waitlist or have an account — let you know by email before it takes effect.

Questions? Write to support@shymea.com, or see our Terms and Refund Policy for the rest of the legal picture.